Social Inflation: 3 factors driving a hardening market in the construction sector

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1. Social inflation leads to increasing liability claim costs

Though workplace injury has always been a major cost driver for the construction industry, social and medical inflation are leading to larger liability claims payouts, whether as a result of a third-party injuries due to vehicle accidents or other worksite incidents. According to Ironshore’s Britt Sellers: “…juries are taking sympathy with the plaintiffs across all liability lines, alleging that ‘the general contractor should have done this or could have done that to prevent an injury.’”

Because of social inflation and the rising cost of medical treatment, the trend toward “nuclear” jury verdicts – where payouts surpass $10 million – has been on the rise since 2015. And this is forcing change in the insurance market. Beauvais reports, “Back in 2016, $25 million was the nominal limit deployment that we saw on a lead umbrella, but by 2019, we saw that get pulled back to somewhere between $10 million and $15 million. Now we’re seeing the limit pulled as low as $5 million in the lead umbrella space.” For companies seeking more coverage, the market is limited – and prices are much higher.

2. Cost-saving measures lead to construction defects

Another factor influencing the hard P&C market are “value engineering claims.” Though value engineering is beneficial in the right hands, at times, some cost-saving measures can lead to failure points – and those failures come at a high cost.

In response to questions about the frequency of value engineering claims, Sellers notes, “Our claims group has identified two factors that are resulting in greater frequency and severity of design-related claims. The first is when architectural plans or project specifications lack sufficient detail in some respect. The second factor involves inadequate communication between design professionals and general contractors and subcontractors.”

Lack of communication and inadequate project specifications can lead contractors to opt for alternative methods that cut costs. But when those methods fail, the contractor is liable – and potentially expensive claims may follow.

3. Design/build contracts shift liability

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Building Resilience and the Interconnectivity of Risk

Source: BusinessInsurance.com Building resilience | Building Resilience | Business Insurance

Businesses large and small have ongoing challenges – from labor shortages to social inflation to environmental, social, and governance issues, and these risks are interconnected. These risks range from workplace illnesses and injuries to greater liability exposures to reputational damage and litigation over business practices. In this video series from Liberty Mutual Global Risk Solutions, David Perez offers insights to help risk professionals cope with these interconnected risks and improve their organization’s resilience.

Building Resilience in Labor Shortages

There are many factors behind the current labor shortages, from the pandemic to workers’ shifting attitudes on remote working, but all of these factors are combined to create risks for businesses. The impact of labor shortages goes beyond the ability to serve customers. Filling roles with new or inexperienced employees increases the need for training and an emphasis on safety in the workplace. In addition to retaining talent, businesses also should focus on building safety cultures, advises David Perez of Liberty Mutual Global Risk Solutions in this Business Insurance video.

Impact of Social Inflation

While not new, social inflation has become a major concern today for businesses and their liability insurers. A long-term trend, social inflation refers to shifting perspectives among plaintiffs and jurors, who are more willing today to seek or award outsize judgments. Higher jury awards and settlements mean increased costs and greater liability exposures for businesses. Learn how to mitigate the impact of social inflation in this video from Liberty Mutual Global Risk Solutions.

Environmental, Social, and Governance

Customers, investors and regulators are placing a growing importance on businesses’ environmental, social and governance programs. Business practices are facing more scrutiny and, increasingly, litigation. As businesses transition their operations to reflect ESG values, there could be risks. Learn more about how companies can retain customer confidence and protect their reputations in this video from Liberty Mutual Global Risk Solutions.

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