Covid-19 Consumer Alert

Information on the Coronavirus (COVID-19) is changing rapidly.  The information below consumer alert may be updated frequently.

As Michigan residents and businesses implement the measures outlined in Governor Whitmer’s Executive Orders aimed at mitigating the spread of the COVID-19 virus, questions may arise as to how insurance and financial services may be impacted. The information below will aid consumers and industry professionals in addressing these concerns.

Consumer Health Insurance Consumer Alert

Health Insurance

If you’ve recently lost your employer group health insurance due to the COVID-19 pandemic, you may be eligible for a special enrollment period. For additional information, visit DIFS’ Health Insurance Consumer Assistance Program (HICAP) website at or call 877-999-6442.

Consumers enrolled in a fully insured health plan may be eligible for expanded COVID-19 coverage such as:

  • No cost for medically necessary diagnostic testing or treatment of COVID-19
  • Increased access to prescriptions
  • Prior authorization waivers
  • Expanded access to telehealth services

For more information on the benefits offered under your health plan, contact your insurer directly.

Covid-19 Consumer Alert – Shield Insurance Agency Blog