4 ways telematics can drive safety for construction companies

In recent years, many construction companies have realized the value of telematics, a method of using phone apps, seatbelt monitors, AI sensors, and cameras to capture information on driving behavior and safety. But while implementing telematics has become increasingly common in construction vehicles, studies show that most companies aren’t embracing the technology to its full potential.

A recent survey showed that while 86 percent of construction companies use telematics, only about 23 percent use that data to inform their decision-making.

The value of telematics data goes beyond safety. It can also offer insight into company-wide trends, reduce operating expenses, and even help in court. Here are four ways that implementing telematics can add value to your construction company—and tips to help construction risk managers and executives act on the data these systems collect.

1. Create a culture of safety for construction companies.

Construction workers face one of the highest rates of injury and death on the job of any profession. The industry accounted for about 20 percent of all on-the-job fatalities in 2019, according to OSHA. As such, creating a culture of safety is a high priority for construction executives, who want to mitigate risk and keep employees safe.

Telematics data enables companies to create that culture of safety—but simply implementing telematics won’t make drivers safer. To make real change, companies need to monitor and coach drivers, with the goal of improving driving behavior and reducing risk.

By leveraging data to change drivers’ habits, companies can take a proactive approach to safety and help stop accidents from happening in the first place. 

Tips for implementation: coach drivers more effectively and respond to trends, not single incident, so employees don’t feel like they are being punished for a situation that may not have been in their control. Focus on positive reinforcement and get to the root cause of poor driving behaviors—like determining whether employees are overworked or fatigued. Liberty Mutual’s Managing Vital Driving Performance (MVDP™) program takes this approach to help companies implement telematics successfully. One customer realized a 56 percent decrease in aggressive driving events and a 60 percent decrease in hard braking events over a three-month time period after implementing MVDP.

2. Reduce operating expenses.

As noted above, telematics data can help your company move from a reactive to a proactive approach to driver safety—and that can make a difference for your bottom line. Why? Safer driving will lead to fewer accidents and less money spent on vehicle repair and replacement. Over time, safe driving can even cut down on regular maintenance costs because drivers won’t wear out brakes and other parts as frequently. Additional savings might include improved fuel efficiency and better regulatory compliance—which means lower fuel costs and fewer DOT citations to pay.

Tips for implementation: bring telematics into your asset-management process by monitoring costs like maintenance, citations, and other expenses each quarter. You can then compare these expenses to telematics data to track how safe driving is impacting your operating costs.

For larger companies, in particular, telematics is a valuable investment as it can help you spot trends across your fleet. A national construction company, for example, might use telematics to monitor driving behavior across geographic regions to determine whether certain areas are more prone to risk. Telematics data can also help you track trends across different employee populations, types of vehicles, and more. These trends can help you assess your risks from all aggressive driving—not just aggressive driving that has resulted in a single accident.

Tips for implementation: for companies with a large fleet, telematics data analysis should be part of a robust fleet safety program that includes pre-hiring screenings, crash reporting protocols, and more. 

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Telematics and managing commercial auto risks

Commercial | AUTO FLEET MANAGEMENT  •  2 MIN READ

Telematics and managing commercial auto risks: 3 steps to success

More cars on the roads, rising medical costs, distracted drivers, and higher repair costs are just a few of the factors driving the increase in commercial auto losses. In an effort to help minimize risks and better control costs, more businesses are exploring telematics technology. According to the most recent Fleet Management Technology Report, 44 percent of fleets now use some form of telematics.

However, to get the most return on investment from telematics, businesses need to consider a variety of factors. Here are three steps that can help companies successfully adopt and implement telematics in their operations:

Select a vendor that can help solve your business challenge.

Certain vendors are better at certain things, so it’s important to know in advance the problem your company is trying to solve to help ensure your vendor’s capabilities will meet your needs. For example, a company with a fleet of service vehicles that charges by the hour may want to track exactly when a commercial vehicle arrives at and departs from a specific location to help avoid billing discrepancies. A delivery operation may want to optimize routes to improve productivity and manage fuel costs. A business that is experiencing an uptick in vehicle accidents may prefer to review driver performance by individual, location and vehicle type to identify potential issues.

Translate data into useful information.

The high volume of data, notifications and detailed reports generated from a telematics system can be overwhelming. A business wishing to develop a successful program must know how to transform the data into information that can be applied strategically. For a company that uses telematics to track driver performance, getting an alert for every “aggressive” driving event (speeding, hard braking, etc.) may not provide much value. However, being able to review event rates (number of events per 100 miles driven) for individual drivers could be a better way to compare performance and identify outliers. Establishing suitable reporting parameters to create driver rankings or “scorecards” can help a fleet manager understand “average” performance, set realistic goals that support company objectives, and develop action plans for drivers in need of improvement.

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