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Shield Insurance Agency

3214 Chicago Dr
Hudsonville, MI 49426

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Michigan medicaid redetermination Coverage

Losing Medicaid

Redetermination Member Q & A

Redetermination is the procedure conducted by the Michigan Department of Health and Human Services (MDHHS) to regularly assess your qualification for Medicaid benefits. It encompasses a thorough evaluation of the factors that determine your eligibility. Should your case worker request it, please make sure to promptly complete all the required documentation. If you have any questions, please reach out to Member Services at (888) 898-7969, Monday through Friday, between 8 a.m. and 5 p.m. Eastern Standard Time (EST).

After you have finished filling out your Redetermination paperwork, please submit it, along with the required supporting documents, to your designated MDHHS caseworker. You can choose to deliver the paperwork in person to your nearby MDHHS office or send it by mail to the designated address provided on your Redetermination paperwork. Make sure to meet the submission deadline mentioned on the paperwork. To locate the phone number of your local MDHHS office, click here. Remember to have your ID number or case number ready when making the call.

Certainly! You have the option to renew your benefits and manage your case online by visiting If you require any details regarding your case, please get in touch with your assigned case worker. To find the phone number of your local MDHHS office and contact your caseworker, click here. Prior to reaching out, please ensure you have your ID number or case number ready for reference.

If you do not have internet access at home but wish to submit your paperwork online, here are some steps you can take:

  • Explore Public Options: Look for public places that provide internet access, such as libraries, community centers, or internet cafes. Visit these locations and use their computers or Wi-Fi to complete your online submission.
  • Seek Assistance: Reach out to friends, family, or neighbors who have internet access and ask if you can use their connection to submit your paperwork online. You can either visit their place or ask them to help you with the online submission.
  • Utilize Mobile Devices: If you have a smartphone or tablet with internet capabilities, consider using public Wi-Fi hotspots or data plans to access the online platform and submit your paperwork.
  • Contact the MDHHS: Get in touch with the Michigan Department of Health and Human Services (MDHHS) or your assigned caseworker to discuss alternative methods for submitting your paperwork. They may provide guidance or offer alternative options for individuals without internet access.
  • Remember to inform the relevant authorities or your caseworker about your situation and the efforts you are making to submit your paperwork online despite the lack of internet access at home.

In the event that you have not received your Redetermination paperwork, it is crucial to contact your designated MDHHS caseworker. To access the phone number of your local MDHHS office and connect with your caseworker, click here. Please ensure you have your ID number or case number readily available when initiating the call.

If you need help with your Redetermination paperwork, please reach out to your nearby MDHHS office for assistance. To locate the phone number of your local MDHHS office, click here. Prior to making the call, please ensure you have your ID number or case number prepared.

To fulfill the requirements of your Redetermination paperwork and provide evidence for your application, please submit copies of the necessary documents as proofs to your assigned MDHHS caseworker at your local office. The specific documents required may vary depending on your individual circumstances:

  • Your ID (driver's license)
  • Social Security numbers for all household members applying
  • Income details (current or when it stopped)
  • Application or receipt of unemployment compensation benefits (UCB)
  • Bank account statements, 401k, and other investment account balances, investment accounts, and trust funds
  • Shelter expenses, including rent receipts, mortgage payments, property tax bills, homeowner insurance, heat, electricity, phone, and water bills
  • Proof of paid child support
  • Documentation of daycare expenses
  • Medical or health insurance card
  • Unpaid medical bills
  • Notices of shelter, heat, or utilities shut-off
  • Alien/Immigration status information
  • Marriage certificate
  • Divorce decree
  • Paternity form

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