{"id":14601,"date":"2024-08-01T12:31:25","date_gmt":"2024-08-01T18:31:25","guid":{"rendered":"https:\/\/www.shieldagency.com\/blog\/?p=14601"},"modified":"2024-08-01T12:31:26","modified_gmt":"2024-08-01T18:31:26","slug":"shield-insurance-agency-is-now-hiring","status":"publish","type":"post","link":"https:\/\/www.shieldagency.com\/blog\/shield-insurance-agency-is-now-hiring\/","title":{"rendered":"Shield Insurance Agency is Now Hiring!"},"content":{"rendered":"\n<p>Shield Insurance Agency is Now Hiring a full-time Insurance Customer Service Rep and Account Manager for our main office in Hudsonville, Michigan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Job description: Insurance Customer Service Rep and Account Manager<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Job Type:<\/strong>&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full-time<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Salary:<\/strong>&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Up to $50K per year to start<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Schedule:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>8-hour shift<\/li>\n\n\n\n<li>Day shift<\/li>\n\n\n\n<li>Monday to Friday<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Supplemental pay types:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Christmas bonus<\/li>\n\n\n\n<li>Carrier bonus<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Education:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High school or equivalent (Preferred)<\/li>\n\n\n\n<li>P&amp;C License is a big plus<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Experience:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer service: 1 year (Required)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Work Location:&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In-person and possibly partially remote<\/li>\n\n\n\n<li>Hudsonville, MI<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Benefits:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>401(k) matching<\/li>\n\n\n\n<li>Dental Insurance<\/li>\n\n\n\n<li>Sick Pay<\/li>\n\n\n\n<li>Flexible schedule &#8211; family first<\/li>\n\n\n\n<li>Health insurance<\/li>\n\n\n\n<li>Vision Insurance<\/li>\n\n\n\n<li>Life insurance<\/li>\n\n\n\n<li>Paid time off<\/li>\n\n\n\n<li>Vision insurance<\/li>\n\n\n\n<li>Free one-week resort with $1K spending cash<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Ready to grow your career as an <strong>Insurance Customer Service Rep and Account Manager<\/strong> in the insurance industry?<\/h3>\n\n\n\n<p>Shield Insurance Agency in Hudsonville, MI is now hiring! We are locally owned and operated since 2001 serving clients in Michigan, Arizona, Florida, Illinois, Indiana, Missouri, North Carolina, Ohio, and Utah.<\/p>\n\n\n\n<p>We are looking for people who want to stay working here as their career! It&#8217;s a great place to work!<\/p>\n\n\n\n<p>As a Customer Service Representative\/Account Manager at Shield Insurance Agency, your primary responsibilities will be answering phones and emails from existing customers to assist them with making changes to their current insurance policies, quoting new business and re-quoting, processing billing payments, and filing and tracking claims.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"> Now Hiring Insurance Customer Service Rep and Account Manager Duties:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide timely, professional, accurate, communication to clients, your team, carrier representatives, and underwriters.<\/li>\n\n\n\n<li>Oversee the preparation, accuracy, and implementation of all transactions, paperwork, and internal processing for assigned accounts.<\/li>\n\n\n\n<li>Market account renewals.<\/li>\n\n\n\n<li>Maintain confidentiality of client records and communications.<\/li>\n\n\n\n<li>Consult clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, and exposures and document in the agency management system.<\/li>\n\n\n\n<li>Complete account reviews and make recommendations to provide clients with appropriate coverage and\/or the most competitive pricing.<\/li>\n\n\n\n<li>Seek referrals from the existing client base.<\/li>\n\n\n\n<li>Consistently maintain accurate electronic files and process incoming mail requests accurately and in a timely fashion.<\/li>\n\n\n\n<li>Quote and issue policies for personal lines.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">The Qualifications Required<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>P &amp; C license<\/li>\n\n\n\n<li>Minimum 2-4 years independent experience.<\/li>\n\n\n\n<li>Knowledge of Google Applications.<\/li>\n\n\n\n<li>Ability to collaborate with diverse individuals \u2014 teammates and clients.<\/li>\n\n\n\n<li>Exceptional typing, verbal, and written communication skills.<\/li>\n\n\n\n<li>Excellent phone etiquette<\/li>\n\n\n\n<li>Fast Learner<\/li>\n\n\n\n<li>A person who will go above and beyond to help the client.\u00a0<\/li>\n\n\n\n<li>Problem-solving\/critical thinking skills.<\/li>\n<\/ul>\n\n\n\n<p><strong>Shield Insurance Agency Contact Information:<\/strong><\/p>\n\n\n\n<p>Please submit your resume to: <a href=\"mailto:tammy@ShieldAgency.com\">tammy@ShieldAgency.com<\/a> <\/p>\n\n\n\n<p>3214 Chicago Dr<\/p>\n\n\n\n<p>Hudsonville, MI 49426<\/p>\n\n\n\n<p>Call\/Text: 616-896-4600<\/p>\n\n\n\n<p>Fax: 616-896-4601<\/p>\n\n\n\n<p><a href=\"mailto:ContactUs@shieldagency.com\">ContactUs@shieldagency.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Wanna check out some Blogs by Shield Insurance Agency?<\/h2>\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.shieldagency.com\/blog\/how-life-insurance-can-support-long-term-care-planning-without-replacing-it\/\">How Life Insurance Can Support Long-Term Care Planning Without Replacing It<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.shieldagency.com\/blog\/what-happens-if-your-vehicle-is-totaled-understanding-the-auto-insurance-claims-process\/\">What Happens If Your Vehicle Is Totaled, Understanding the Auto Insurance Claims Process<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.shieldagency.com\/blog\/why-now-is-a-smart-time-for-michigan-businesses-to-review-liability-coverage-before-spring-foot-traffic-increases\/\">Why Now Is a Smart Time for Michigan Businesses to Review Liability Coverage Before Spring Foot Traffic Increases<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.shieldagency.com\/blog\/snowstorms-and-roof-damage-is-your-michigan-home-covered\/\">Snowstorms and Roof Damage: Is Your Michigan Home Covered?<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.shieldagency.com\/blog\/do-you-need-recreational-insurance-for-your-snowmobile-in-michigan\/\">Do You Need Recreational Insurance for Your Snowmobile in Michigan?<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Shield Insurance Agency is Now Hiring a full-time Insurance Customer Service Rep and Account Manager for our main office in Hudsonville, Michigan. Job description: Insurance Customer Service Rep and Account Manager Job Type:&nbsp; Salary:&nbsp; Schedule: Supplemental pay types: Education: Experience: Work Location:&nbsp; Benefits: Ready to grow your career as an Insurance Customer Service Rep and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":14606,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2835],"tags":[2868,71,2841,62],"class_list":["post-14601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-now-hiring","tag-insurance-customer-service-rep-and-account-manager","tag-michigan","tag-now-hiring","tag-shield-insurance-agency"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/posts\/14601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/comments?post=14601"}],"version-history":[{"count":1,"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/posts\/14601\/revisions"}],"predecessor-version":[{"id":14604,"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/posts\/14601\/revisions\/14604"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/media\/14606"}],"wp:attachment":[{"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/media?parent=14601"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/categories?post=14601"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.shieldagency.com\/blog\/wp-json\/wp\/v2\/tags?post=14601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}